It is time for companies to transition from the limiting paradigm of "command and control" to the transforming paradigm of "inform and engage."
A work environment where employees feel like they’re being commanded or forced to complete their tasks produces dysfunctional, ineffective teams.
For those of you who have experienced some kind of force in your life, when you've been forced against your will, just think about your response. Think about the response of others when being forced or under stress. Think about the anger and frustration that you experience in your mind and in your being. Humans don't like to be forced, they don't like to be demanded to “do this is or else...”. Humans don't like to be threatened or have something held over their head. We bristle at that because it's not in our nature to be forced really to do anything.
Working with various organizations over the years, I unfortunately have seen this type of forceful management again and again. I know how it affects employees and teams. I know that there is a better way. It is time for companies to transition from the limiting paradigm of “command and control” to the transforming paradigm of “inform and engage.
Human engagement occurs when the brain, body, soul and will of a person all come together to accomplish a goal. When an employee is truly engaged, look out! That's when things really happen. I'm talking about when someone throws their heart over the bar and gives it their all. They become so involved and excited and focused about accomplishing something that nothing will stop them. They will work tirelessly, they’ll work overtime, they will think about their work outside of work hours and they will use their creativity to help produce more than what has ever been done before. It won’t just be more of the status quo, but something quicker and faster. Even better, they will do it with a smile and then they'll do it with enjoyment with their fellow teammates, associates and employees.
Most companies realize success in the market today requires having highly-engaged, highly-effective employees and work teams. In fact, according to one poll, companies with “highly engaged workforces outperformed their peers by 147% per share.”1 As we get better and better at engaging our employees we can accomplish tremendous things. I strongly believe it’s the foundation of success for individuals and groups to be truly engaged.
The 4 Ideals for Human Engagement bring about positive work environments where human engagement occurs naturally without force or fear, without threat or coercion of any kind.
Over the last 20 years, my focus as a manager has been the development of a workplace where employees are happy, focused, and engaged; where miscommunication and bad attitudes give way to clear dialogue and expectations; and where work teams can produce incredible results. Over time, I gradually discovered—and now deliberately use—four specific principles to create a positive work environment in which human engagement can occur naturally without force, fear, threat, or coercion of any kind.
I call them the The 4 Ideals for Human Engagement™ and here they are:
Businesses both large and small suffer from the same basic dilemmas of poor employee engagement and the 4 Ideals can help them transform. I know that the 4 Ideals work because I’ve seen them in action on all levels. They are easy to learn and are very exciting to implement.
I am confident that if you will understand how to apply the 4 Ideals you can experience greater results in your personal life and in your organization or business. And the end result is everybody can win. When everybody wins, lives are lifted, great things are accomplished, and people gladly come to work and gladly go about working. Even in the most difficult and strenuous situations. People’s attitudes change because they are empowered to do so by true principles. The best part is that they will want to change!
If you will understand how to apply the 4 Ideals, you can experience greater results in your personal life and in your organization or business.
So I hope I have peaked your interest. My goal is to help individuals and organizations learn and implement the 4 Ideals so that they can become engaged and successful. I want to hear from your experiences. What type of work environment has allowed you to be fully engaged and excited? What would a fully engaged work environment look like?
Leave a comment below.
In today’s world of business, organizations must have an edge on the competition or they will be left behind more quickly than ever before. That edge is fully engaged people within the organization itself. The challenge is to define what human engagement really is and then making it a reality. There has been plenty written and spoken about the importance of human engagement and how critical it is to high performance and organizational success today. Human engagement is no longer just a theory or interesting concept, it is the source that produces the essential energy and power people generate to bring about the highest achievements and the most extraordinary results for any organization.
This level of engagement is defined as the complete willingness and commitment of a person to meet and exceed expectations no matter what the challenge may be with a positive attitude. An engaged person comes to work early, performs their work with energy and efficiency, develops positive relationships, thinks of ways to improve processes, makes suggestions with respect, expresses concerns with courtesy, willingly works overtime... The list goes on. Think of your best employee and imagine having many more with the same positive qualities that you appreciate and value so much!
What can you expect by achieving high engagement? When engagement is high, problems are low. When engagement is high, there are fewer fires to put out. When engagement is high, positive relationships flourish and people problems decrease. When engagement is high, challenges are overcome quickly and effectively. Most importantly, when engagement is high, people lead themselves to new levels of record performance because they are personally invested in their company.
So, how do we go about it? As a successful supervisor and manager of teams that have produced record-setting results, I know what it takes to bring about powerful engagement. At Invista, we teach the specific steps an effective leader will follow in order to achieve the same success. We begin with a certain set of principles to create a Value System. This Value system provides a solid foundation to guide your efforts to establish Human Engagement that actually works. These Leadership principles are based upon human nature:
We teach you how to become an effectively engaged leader. Engaged Leaders must know and understand human nature and how to communicate in ways that inspire the best in people. They must know how to apply foundational principles and govern themselves by the guiding Value System. Engaged Leaders live by a Leader’s Creed:
“As a Leader: I lead myself - I manage things - I inform and engage people”
An effective leader understands they must govern and lead themselves first and foremost providing an example to the team. Out of respect they do not manage people as things, they manage things. They inform and engage people to govern and lead themselves. They move from the limiting paradigm of command and control to the expanding paradigm of inform and engage. At Invista, we train leaders how to apply these principles and help them develop the necessary skills to establish Powerful Human Engagement that works within your organization.
Our training course goes into much more detail providing the essential information and hands-on experience to create the ideal environment in which Human Engagement occurs naturally without the need of threat, force or coercion of any kind. Effective leadership is the most important key.
In Part 2 we will discuss The 4 Ideals for Human Engagement and The Relationship Continuum that leads directly to powerful engagement in your organization. Human Engagement that will take you to new heights and greater performance. I know it because I have lived it and experienced it in real time with real people producing record-setting results. It works.